For hotels & hospitality

Welcome your guests.
Let us answer the phone.

A personalised AI receptionist that answers questions using your hotel’s information and takes messages while your team looks after guests.

Your information. Your voice. Your appointment rules.

01Your approved answers02Appointment bookings03Confirmed messages

From a call to an appointment

A warm welcome.
Before they arrive.

01

Answer guest questions

Share the arrival information, opening hours, facilities and services your hotel approves.

02

Handle appointment requests

Book appointments in your connected calendar for the services you configure, using your availability and scheduling rules.

03

Keep reception informed

Collect and confirm messages and contact details for your team to review in the web panel.

Configured around your business

Your voice.
Your way of working.

01

Tell us about your business

Share the questions callers ask, the languages you need and the appointments you want the agent to handle.

02

Shape your receptionist

Choose the voice, greeting and approved information. Connect your calendar and set appointment durations, opening hours and scheduling rules.

03

Try the conversation

Hear your agent, try a booking and refine the setup before activation. We confirm local number availability and requirements for your country.

A few practical questions

Let’s clear
things up.

Does OraNexa book appointments?

Yes. When your calendar is connected and booking is configured, the receptionist checks availability, confirms the requested appointment with the caller and creates the booking.

Does the hotel demo make room reservations?

The video shows answers to guest questions and message collection. Calendar appointments can be configured for your services; room reservations and room availability depend on your hotel’s reservation process and must be agreed separately.

Can callers speak in different languages?

OraNexa supports multilingual conversations. Tell us which languages matter to your business so we can confirm suitability for your setup.

Does the caller need an app?

No. They call your business number and speak naturally. Your team manages the agent and reviews messages from the online panel.

Let’s make it yours

Your next call.
Your own voice.

Tell us about your hotel, the languages your guests speak and the calls you want to handle. We will discuss a setup and demonstration shaped around your reception team.

Request a demonstration →

Tell us a little about your business. We will prepare an email for you to send.

Only the email you choose to send reaches our team. Please leave out customer details and sensitive information. Website privacy

Start a conversation →

How would you like to email us?

Open email app →Open Gmail →

Nothing is sent until you choose to send it.

45 seconds · Hotel example

OraNexa for your hotel

An illustrative hotel conversation showing how the assistant handles a customer enquiry.

Discuss your AI receptionist →