Configuration starts with information your business can approve: services, areas, opening hours, common questions and the details you want a caller to leave. Include subjects the assistant must not promise, such as exact prices or appointment availability unless the product and your process support them.
Next, agree who will review messages in the panel and follow up. We review the current telephone arrangement and the AI connection with the technical team. Access is handled through the product's secure process rather than asking you to email credentials.
After that review, Tenpaso confirms the service, the conditions and the go-live date. There is no setup fee and no minimum term.
Tell us what enquiries you want to handle to begin the review.
What to check
- Approved business information
- Greeting and language
- Details to collect
- Information never to invent or promise
- Responsible staff member
- Current phone arrangement
- Technical compatibility
- Agreed go-live date